Proficient Technology, LLC respects your privacy and is dedicated to protecting your personal data and confidential business information. This privacy policy informs you of how we safeguard your information when you utilize our IT consulting, managed services, cloud, cybersecurity, and related technology services.
1. The Data We Collect
In the course of delivering technology services and supporting your systems, Proficient Technology, LLC may collect, use, and securely store the following types of data:
- Identity & Contact Data including business names, billing addresses, email addresses, and phone numbers.
- Technical & Operational Data including IP addresses, device identifiers, logs, configuration details, and monitoring metrics associated with systems we manage or assess.
- Service & Project Data including credentials and access materials you provide for administration, migration, support tickets, and project documentation.
2. How Your Data Is Utilized
Proficient Technology, LLC strictly uses collected data to fulfill our contractual obligations for IT and technology services. This includes operating monitoring tools, delivering support, securing environments, generating reports, and communicating about your services. We do not sell, distribute, or lease your business data or customer lists to unrelated third parties.
3. Data Security and Confidentiality
We implement administrative and technical safeguards appropriate to the sensitivity of the information we handle. Access to your systems and service platforms is restricted to Proficient Technology, LLC employees and approved contractors directly involved in your engagement. Personnel may be bound by confidentiality obligations.
4. Data Retention
We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including ongoing service delivery and compliance with legal, accounting, or reporting obligations.